FAQ

I forgot to enter the promo code at checkout. Can you add it for me?

Unfortunately we cannot make changes to an order once it has been placed.

Can I cancel or make changes to my order?

For the most part we are NOT able to cancel orders. You may email us with a request and we will do our best to accommodate, but due to processing times, banking fees and high order volume, we most likely will NOT be able to cancel or make any changes once the order is placed. This ensures all orders are processed and shipped in a timely manner. 

Who makes GellyFit Professional products?

GellyFit Professional is manufactured and distributed by Sizuka Korea, a South Korean company lead be experienced nail artists. Each nail artist has more than 20 years of experience in their field and chose to come together to create a professional brand product that is for professional use. By professionals, for professionals. 

Is GellyFit 9-free & Cruelty-free?

Yes! GellyFit Professional products are manufactured with the highest quality, cosmetic grade ingredients. Our gels are 9-free, hypoallergenic and cruelty free, protecting you and the health of the nail.

GellyFit procures all of its ingredients from, and is manufactured in South Korea where it is against the law to test on animals. 

What are the main ingredients in GellyFit gel polishes?

Di-HEMA TrimethylhexylDicarbamate, Butyl Acetate, Sucrose Acetate Isobutyrate, Sucrose Benzoate, StearalkoniumHectorite, Ethyl Acetate, Silica, Benzophenone, Hydroxycyclohexyl phenyl ketone, Mica, Titanium Dioxide, Red 201, Red 6, Yellow 10, , Red 7 (Lake), Blue 1

For a more detailed ingredient list, and info on Di-HEMA please see our Ingredients Page https://gellyfitusa.com/pages/ingredients

Is GellyFit soak-off? 

Yes, GellyFit is a soak-off gel polish.

How do I soak-off GellyFit gel polish?

Remove the top coat and break through that top layer of color with a hand file or e-file. Apply 100% acetone to a cotton swab or pad until thoroughly saturated.  Place saturated pad on top of the buffed nail, and wrap with a piece of aluminum foil to keep the cotton in place. Let set for 10-15 minutes then remove foils. Use a gel removing tool, or orange wood stick to free gel from the nail, with light pressure. Do not be aggressive with this process or you may damage the nail. If stubborn bits remain use a high grit, 180+, to gently buff those pieces off.  

You may also soak nails in a manicure bowl bath of 100% acetone for the same amount of time. 

How long will it take for me to receive my order?

All orders require up to three business days for processing, regardless of the shipping option selected at checkout. We ship Monday through Saturday, excluding holidays. You will receive a confirmation e-mail with the tracking link once your order ships. We cannot be held accountable for shipping times or delays caused by the carrier. For more details see our Shipping & Delivery Page.

Do you have a physical location?

At the moment GellyFit USA is primarily an online store. 

Do you offer greater discounts for salons?

We do offer salon pricing for GellyFit Professional Products. You must have a business license, and show proof of nail certification. For more information on Salon/Suite discounts please email us at hello@gellyfitusa.com

Are all products "in stock"? 

All products that are listed as “in stock” are ready to ship from our Distribution Center. That being said, our warehouse is run by hard working humans. On the rare occasion that our inventory is off and a product you ordered is out of stock, we will notify you with options within the required three day processing time. In this occasion, your response time could delay our processing time. 

Products listed as “Pre-Order” will generally have an estimated delivery date attached to them and if your order includes both items that are in stock and those that have to be pre-ordered, you order will only ship when all items are available to ship together.

What is your email address: hello@gellyfitusa.com

Do you offer training?

We are working diligently to set up training classes. Make sure to sign up for our mailing list to be one of the first to know about up coming classes.